Terms of service

Shipping

Shipping and Terms Shipping Rates (calculated by order value, excluding VAT).  Duvets will de despatched within 14 working days

Standard Post
Regular surface mail, 5 -7 days domestic

Terms and Conditions

By using the Panel Duvets web site you are agreeing to the following terms and conditions:

Delivery to PO Box numbers
Regrettably, for security reasons, we cannot deliver to PO Box numbers.

Availability and Prices
We always try to make sure that the prices on Panel Duvets are correct but errors may occur. In the event of an error in pricing your order we will inform you as soon as possible and will give you the option of reconfirming the order at the correct price or cancelling it. If you choose to cancel the order we will refund you in full.

The items offered on this web site are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept an order request in whole or in part. Should the item(s) you order not be available we will use our reasonable endeavours to inform you at the time of order or before delivery at which time you will be given the opportunity to cancel the order.

Cancellations & Returns
If you find a fault with any of the products, please let us know and we will endeavour to sort the problem out to your satisfaction as swiftly as possible. Items must be returned in their original condition. Please call or email for a returns authorisation number code before returning any goods as this will help us refund you quickly.

You will be responsible for the returned products until they reach us. We cannot be held responsible for returned items lost in the post and we advise customers to send goods by recorded or special delivery. Once we have received the goods we will refund the purchaser's credit/debit card, excluding the cost of delivery.

If you return an item because of an error on our part, or if it is defective, we will refund the return postage to you.

Please return items to Panel Duvets 115 Stag Hill, Basingstoke, Hants, RG22 6JE This does not affect your statutory rights as a consumer. If you have a comment or complaint about our service please contact

Marketing and Data Protection Act
We are committed to protecting your privacy and we will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Information you supply may be used by Panel Duvets and any associated companies for marketing activities such as market research or contacting you by post, telephone, e-mail or other means regarding further products, services or special offers.

By providing an email address when ordering an item you are consenting to be contacted for the marketing purposes highlighted above.

Please contact the Data Protection officer at PanelDuvets.com, ADDRESS if you don’t want to receive these communications, or e-mail us at .

Copyright
Copyright for all content on this site belongs to Panel Duvet.  You may not use them for any purpose other than buying an item or items on the Panel Duvets web site.

Links to Other Sites
Panel Duvets may sometimes contain links to other websites, which are not under our control but which are provided to improve your shopping experience. We cannot be held responsible for any loss or damage caused using these sites, which extends to the information, products or services displayed on those sites.

Limitations of Liability
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Panel Duvets nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of the Panel Duvets web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Panel Duvets does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Panel Duvets, its affiliates, directors, employees or other representatives.

Panel Duvets will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond our control including, without limitations, internet, information technology or communications outages, labour dispute, industrial action, fire, flood, invasion, war, act of god or act of government.

Please read all instructions and manuals carefully and use all products safely and in accordance with the manufacturer's guidelines.

Under the UK Criminal Justice Act 1988, it is an offence to sell knives and certain bladed or pointed articles to persons under 16 years of age.

Law and Jurisdiction
These terms and conditions and shall be governed by English law and the parties hereby agree to submit themselves to the exclusive jurisdiction of the English Courts.